Can I choose different colors for the sock designs?

Yes, you can. During the ordering process, on the next page after entering the financial information, click on "Add instructions to seller". Specify the colors wanted and the item(s). If you place the order before entering this information, please send an e-mail with your order number using the contact form on the site or call using the "Google voice" feature.

What colors can I choose from?

The colors that are currently available to choose from are: Red, Orange, Yellow, Green, Blue, Purple, Pink, Teal and Brown.

Can I put a name on any design? How long can the name be?

Yes, a name can be added to any of the designs. Also, any of the designs can be made without a name on them. If you would like to have a name put on a sock, it is best to stay under 15 characters. If more characters are needed, please feel free to contact me and we can see if your special request can be fulfilled.

How are the designs made?

The designs are hand painted on the bottom of the socks and help provide an anti-slippery effect. The paint that is used is for fabric and is machine washable. With average use, the design usually last for a long time.

Will my sock look identical as the one I see in the picture?

I will always try to keep the designs consistent to what it is shown in the pictures, but due to the nature of the work (handmade) and the variety of sock sizes, the designs might vary slightly.

What is the difference between a "Cuff" sock and a "Crew" sock?

The "Crew" sock is a slightly thicker sock along the bottom, toe and heel. It is usually pulled high on the leg (not folded), unlike the "Cuff" sock. The "Crew" sock is typically seen as a boy sock, while the "Cuff" is more a girl or infant sock.

How do I order with PayPal? Do I need a PayPal account?

I decided to choose PayPal to process orders because it offers a friendly and secure shopping cart for the buyers. The payment information is not disclosed to the seller at any point and the transaction takes place on the secure PayPal site. To order, you don't need to have a PayPal account, but if you do, you can use it for an even smoother checkout process. The following credit cards are accepted: VISA, MasterCard, Discover, American Express. Check payments are not accepted at this time.

How do I return the products if I am not satisfied?

At all times I will do my best to make customers happy. If for some reason you are not satisfied with your purchase, please contact me via e-mail or phone (from the contact page) to resolve the issue. I will always try to respond within 2 business days. If an agreement can't be reached, you can return the products. Upon receipt, a full refund is going to be issued. Note: An order can be returned within 30 days from the date of purchase. Shipping costs are not refundable.

How long does it take to receive my order?

Depending on the workload, please allow for up to 7 days for the order to ship. Add to this the estimated shipping time, based on the shipping method chosen.

How do I select a different method of shipping?

If you enter your zip code at the beginning of the ordering process you will receive a shipping cost based on standard delivery. If you want expedited shipping, you can select that on the last page of the ordering process, while you review the order.